Cookie Policy

What are cookies?

Cookies are small text files stored on your device (computer, phone or tablet) when you visit a website. They allow the site to remember information about your browsing, such as preferences, active sessions or previous interactions. Cookies can be first-party (installed by BIG TOKIO from our domain) or third-party (installed by external providers we use on the site), and session cookies (deleted when you close your browser) or persistent cookies (remain on your device until they expire or you delete them manually).

Types of cookies we use

We use strictly necessary cookies (enable basic site functions, such as loading pages, completing forms or maintaining secure sessions; they do not require consent); analytics or performance cookies (help us understand how you interact with the site to improve our services, e.g. Google Analytics); marketing and advertising cookies (used to show you relevant content and ads on other platforms and to measure the performance of our campaigns, e.g. Meta Pixel, Google Ads, LinkedIn Insight Tag); and functionality cookies (remember your browsing preferences to offer you a more personalized experience).

How we use cookies

We use cookies to ensure the site works properly and browsing is secure; remember your preferences and choices on the site; analyze site usage and visitor behavior to improve our services; measure the performance of our marketing campaigns and communications; facilitate interaction with forms, including our free audit (Growth Score); and integrate external tools such as Klaviyo, Shopify, Google Analytics or ad platforms, always respecting your privacy.

Third-party cookies

Our site includes cookies from external providers we work with, including: Google (Analytics, Ads, Tag Manager) for traffic analysis and advertising; Meta (Facebook, Instagram) for measurement and advertising on their platforms; LinkedIn for B2B campaign measurement; Klaviyo for managing customer and subscriber relationships, forms and automations; Calendly for scheduling calls; and Vercel for hosting the site. These third parties comply with their own privacy policies and only use data as necessary to provide their services.

Legal basis for the use of cookies

We use cookies under the following legal bases: consent, for analytics, marketing and non-essential third-party cookies, obtained through our consent banner; legitimate interest, for strictly necessary cookies that ensure the site works; and contract performance, for cookies tied to the provision of services contracted with the agency.

How to manage cookies

You can accept, reject or configure the use of cookies from the consent banner that appears the first time you visit our site, or from your browser settings (Google Chrome: Settings → Privacy and security → Cookies; Mozilla Firefox: Settings → Privacy and security; Safari: Preferences → Privacy; Microsoft Edge: Settings → Cookies and site permissions). If you block all cookies, some site features may stop working, including forms, the free audit and analytics features. To manage third-party advertising cookies, you can also use tools such as Your Online Choices (Europe), the NAI Consumer Opt-Out (United States) or the Digital Advertising Alliance (DAA).

Your rights

As part of the data processing linked to the use of cookies, you have the right to request information about the cookies installed on your device, withdraw your consent at any time, request the deletion of data collected through cookies, and exercise the additional rights set out in our Privacy Policy. Users in Argentina: these rights are protected under Law 25.326 on the Protection of Personal Data. Users in the United States: if you reside in California, the California Consumer Privacy Act (CCPA) grants you additional rights over the access, deletion and portability of your data.

Changes to this Cookie Policy

We may update this Cookie Policy at any time, especially when we add new tools, applicable laws change, or we improve our site. We recommend reviewing it periodically. Updates will be published on this same page.

Contact

For questions about this policy or to exercise your rights, write to us at hola@bigtokio.com. Locations: Buenos Aires, Argentina · Pennsylvania, United States. You can also read our Privacy Policy and our Terms and Conditions for more information on how we handle your information. Last updated: June 2026.